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Full Service Delivery Method

Customer Relationship	Written contract or agreement
Course Location	At customer’s work site or agreed upon location
Course Times	Days, Evenings or Weekends
Class Size	Minimum of 6 participants
Instructor	Red Cross employee or volunteer
Delivery	Red Cross controlled delivery, quality assured
Equipment and Materials	Provided by Red Cross
Course Fee	Customer pays for course participants, Invoice sent after completion of class

Please Keep in Mind When Scheduling Full Service Training

Please ensure that there is a room large enough to accommodate the class
Please have a working TV/DVD player with remote available
Please provide a smoke free environment during the class
CPR certification is good for 1 year. First Aid certification is good for 3 years
The American Red Cross Prairie Valley Chapter reserves the right to cancel classes due to inclement weather or a major disaster
It is important to let the appropriate American Red Cross Representative know if the number of participants in your scheduled class changes as training equipment and

Maximize the Success of “Practice-While-You-Watch” Training Techniques

The new First Aid/CPR/AED for the Workplace program from the American Red Cross now includes “practice-while-you-watch” training. This instructional technique enables participants to perform standardized First Aid/CPR AED training skills along with a DVD, while their classroom instructor simultaneously provides individual guidance.

Since classroom participants practice what they see, as they see it, it is important that your training area be set up to maximize their learning opportunities.

· Participants must have an unobstructed view of the TV

· Participants should be given enough room to practice their skills comfortably

· Classroom instructors should have enough space to walk around, so they can evaluate participants in action and assist them with their skills

Training conducted in smaller conference rooms and hallways can impede the ability of participants to properly follow DVD exercises and hinder the amount of personalized attention participants can receive from the instructor. If you do not have enough room at your facility to accommodate on-site training, please contact an American Red Cross 402-564-8314.